Legal
Privacy Policy
Last updated: June 2026
This Privacy Policy explains what personal information OLAvanza collects, why we collect it, how we use and protect it, and the choices available to you. We handle your family history and documents with discretion.
This document is a standard template provided for general information and is pending final legal review. It does not create binding guarantees and may be updated.
Information we collect
We collect the information you choose to provide and a limited amount of technical information when you use our site.
- Contact details you submit through our contact form, such as your name, email address and message.
- Assessment information you provide about your family history, ancestry, birthplace, marriage and related documents.
- Payment information processed securely by our payment provider, Stripe. We do not store full card numbers on our systems.
- Basic technical data such as device and browser information and general usage analytics.
How we use your information
We use your information to provide and improve our advisory services.
- To respond to your enquiries and communicate with you about your case.
- To carry out the professional assessment and research you request.
- To process payments for paid services through Stripe.
- To meet legal, accounting and regulatory obligations.
Payments
Paid services are processed by Stripe. Your payment is handled directly by Stripe under its own terms and privacy policy. We receive confirmation of payment and limited transaction details, but not your full card information.
Data retention
We retain personal information only for as long as necessary to provide our services and to meet legal and regulatory obligations. When information is no longer required, we take reasonable steps to delete or anonymise it.
How we protect your information
We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate, such as our payment processor, and where required by law.
Your choices and rights
Depending on your location, you may have rights to access, correct or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.
Contact
For privacy questions or requests, contact us at info@olavanza.com.